{"id":1507,"date":"2023-04-20T11:47:06","date_gmt":"2023-04-20T11:47:06","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/furniture2-elementor\/?page_id=27"},"modified":"2025-08-26T08:27:29","modified_gmt":"2025-08-26T08:27:29","slug":"vapeenjoy-refunds-and-returns","status":"publish","type":"page","link":"https:\/\/vapeenjoy.com\/fr\/vapeenjoy-remboursements-et-retours\/","title":{"rendered":"VapeEnjoy Remboursements et retours"},"content":{"rendered":"
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Politique de remboursement et de retour de VapeEnjoy<\/h2>

retour de marchandises<\/h2>

Vous pouvez retourner des produits non ouverts, non utilis\u00e9s et non endommag\u00e9s dans les 7 jours suivant la r\u00e9ception. Apr\u00e8s avoir inspect\u00e9 votre retour, nous \u00e9mettons rapidement un remboursement sur votre mode de paiement d'origine. Attendez-vous \u00e0 3 \u00e0 5 jours ouvrables pour le traitement une fois que nous aurons re\u00e7u votre article. Pour obtenir de l'aide, contactez-nous \u00e0 info@vapeenjoy.com. Nous fournissons une \u00e9tiquette d'exp\u00e9dition pour votre retour, mais les frais d'exp\u00e9dition, qui varient \u00e0 notre discr\u00e9tion, peuvent r\u00e9duire le montant de votre remboursement.<\/p>

faire attention si<\/strong>: Les e-liquides ouverts ou ceux avec un joint cass\u00e9 ne sont pas retourn\u00e9s.<\/p>

Garantie de produit<\/h2>

Pour des raisons d'hygi\u00e8ne et de s\u00e9curit\u00e9, nous n'acceptons pas les retours de produits usag\u00e9s. Au lieu de cela, nous nous assurons que tous les produits r\u00e9pondent \u00e0 des normes de qualit\u00e9 strictes avant l'exp\u00e9dition.<\/p>

Garantie de l'<\/h2>

Notre garantie de 7 jours commence \u00e0 la livraison. Apr\u00e8s cette p\u00e9riode, la garantie directe revendique le fabricant. Cette garantie exclut l'usure, l'utilisation abusive, les dommages accidentels, les fuites ou les composants externes. Vous pouvez choisir un \u00e9change unique ou un remboursement \u00e0 votre mode de paiement d'origine.<\/p>

Produits jetables<\/h2>

Nous \u00e9valuons les garanties pour le vape jetable au cas par cas. Pour les jetables d\u00e9fectueux, envoyez un e-mail \u00e0 info@vapeenjoy.com, et nous vous rembourserons via le mode de paiement d'origine. Nous n'offrons pas d'\u00e9changes ou de remplacements pour vape jetable.<\/p>

Probl\u00e8mes couverts<\/h3>

  • Mort \u00e0 l'arriv\u00e9e<\/p><\/li>

  • Tirage automatique<\/p><\/li>

  • Fuites \u00e0 l'arriv\u00e9e<\/p><\/li><\/ul>

    Probl\u00e8mes non couverts<\/h3>

    • Pr\u00e9f\u00e9rences de saveur<\/p><\/li>

    • Dur\u00e9e de vie de la cigarette \u00e9lectronique<\/p><\/li><\/ul>

      Articles non couverts<\/h3>

      • bobines<\/p><\/li>

      • cosses<\/p><\/li>

      • verri\u00e8re<\/p><\/li>

      • R\u00e9servoirs d'eau<\/p><\/li>

      • atomiseurs<\/p><\/li>

      • E-liquides<\/p><\/li><\/ul>

        Produits d\u00e9fectueux<\/h2>

        Dans les 14 jours suivant l'achat, vous pouvez \u00e9changer des produits d\u00e9fectueux. Vous couvrez les frais d'exp\u00e9dition pour retourner les articles d\u00e9fectueux, \u00e0 moins que le produit n'arrive endommag\u00e9.<\/p>

        Objets perdus ou endommag\u00e9s<\/h2>

        Signalez les articles manquants ou endommag\u00e9s dans les 48\u00a0heures suivant la r\u00e9ception. Les articles et accessoires en verre sont admissibles \u00e0 la garantie uniquement s'ils sont cass\u00e9s \u00e0 l'arriv\u00e9e.<\/p>

        annulation de commande<\/h2>

        Pour annuler une commande, envoyez un e-mail \u00e0 info@vapeenjoy.com avec \"Demande d'annulation : num\u00e9ro de commande\" dans la ligne d'objet. Apr\u00e8s l'exp\u00e9dition, vous ne pouvez pas annuler mais vous pouvez refuser le colis ou le retourner pour un remboursement. Nous \u00e9mettons des remboursements via le mode de paiement initial ou fournissons une note de cr\u00e9dit si n\u00e9cessaire.<\/p>

        Forfaits perdus ou vol\u00e9s<\/h2>

        Une fois la livraison confirm\u00e9e, VapeEnjoy n'est pas responsable des colis perdus ou vol\u00e9s. D\u00e9posez les r\u00e9clamations directement aupr\u00e8s du transporteur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        \n\t\t\t\t\t\t\t\t\"VapeEnjoy\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Vapeenjoy Refunds and Returns Policy Return of Goods You can return unopened, unused, and undamaged products within 7 days of<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1507","page","type-page","status-publish","hentry"],"yoast_head":"\nVapeenjoy Returns and Refunds - Easy Process, Quick Resolutions<\/title>\n<meta name=\"description\" content=\"Vapeenjoy Returns & Refunds: Enjoy a simple process with quick resolutions. Shop vape products confidently!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vapeenjoy.com\/fr\/vapeenjoy-remboursements-et-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vapeenjoy Returns and Refunds - Easy Process, Quick Resolutions\" \/>\n<meta property=\"og:description\" content=\"Vapeenjoy Returns & Refunds: Enjoy a simple process with quick resolutions. 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